Some unfortunate situations that foreign tourists may encounter in Japanese restaurants and tips on how to handle them.

1. Language Barrier

• Problem: Many restaurants, especially small, local ones, may not have English menus or staff who speak English.
• Solution:
  • Use translation apps like Google Translate to help communicate.
  • Look for restaurants that advertise English menus, often found in tourist areas.
  • Pointing to pictures or display foods (plastic replicas) outside the restaurant can also help.

2. Cash-Only Policy

• Problem: Some restaurants, especially in rural areas, only accept cash and not credit cards.
• Solution:
  • Always carry some Japanese yen in cash with you, especially in small towns.
  • Look for ATMs in convenience stores like 7-Eleven, which usually accept international cards.

3. Queuing System

• Problem: Many popular restaurants require you to sign up on a waiting list or get a ticket. It may be confusing for foreigners unfamiliar with the system.
• Solution:
  • Look for instructions at the entrance or ask staff how to queue.
  • In some places, you’ll need to write your name or get a numbered ticket.
  • Some restaurants use QR codes for online queuing, so having a smartphone ready can help.

4. Removing Shoes

• Problem: In traditional Japanese restaurants, you may need to remove your shoes before entering certain areas.
• Solution:
  • Look for a designated shoe removal area at the entrance, and check whether other customers are doing the same.
  • It’s polite to wear clean socks, and avoid walking in the restaurant barefoot.

5. Portion Size Confusion

• Problem: Some dishes might come in smaller portions than what some foreigners are used to, or the opposite, like ordering too much food due to misunderstanding.
• Solution:
  • Ask the staff for recommendations, and when in doubt, order smaller portions or start with a few dishes to see if it’s enough.
  • Use phrases like “What is your recommendation?” or “What size is this?”

6. Smoking Areas

• Problem: Despite recent changes, some restaurants may still have smoking sections that might not be clearly separated.
• Solution:
  • If you prefer a non-smoking environment, ask “Non-smoking, please” when you arrive, or look for signs indicating non-smoking sections.

7. Seasonal Closures and Reservations

• Problem: Some restaurants close on certain days of the week or during specific seasons. Additionally, some require reservations in advance.
• Solution:
  • Check the restaurant’s hours online, especially for high-end or popular restaurants.
  • Consider making reservations in advance if you plan to dine at well-known establishments.

By being prepared for these situations, foreign tourists can enjoy a smoother dining experience in Japan.